Ask The Expert - Property Matters & Lettings

Move On Rentals

Deposit Schemes

I am going through a dispute with tenants who recently moved out of a rented property I own. They have caused quite a bit of damage and I have retained their deposit. Although I have provided an in depth detail of the damage along with photographic evidence of before they moved in and after, they have sought advice from the CAB. The CAB has advised them to seek confirmation of how the Deposit was protected. Unfortunately, I was not aware I had to protect the Deposit and am concerned at what this may mean. Obviously going forward I will ensure the deposit from the new tenants is protected but can you advise me on my rights with this particular case as I genuinely didn't know?


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